14 Feb 2022

WIRA CALTEX - Frequently Asked Questions (FAQs)

1. What is the WIRA CALTEX Campaign?

WIRA CALTEX is a quarterly contest for all registered station staff, both fulltime and parttime, to win attractive gift vouchers and winners’ certificates. This quarterly contest is organized by Chevron Malaysia Limited to keep the frontliners informed on the latest promotions and important station operational information.

2. How does WIRA CALTEX benefit me as a staff?

Staff are rewarded and recognized for becoming the best at what they do at the station. Staff can potentially become consecutive winners if they are resourceful and hardworking to participate regularly in the WIRA CALTEX Campaign The 1st prize winner will be featured in Retail Buzz.

3. What is the pre-registration for WIRA CALTEX?

The Pre-registration for the campaign is to ensure all participants are ready to start on 1st April 2022 when WIRA CALTEX - Quarter 2, 2022 is launched. Pre-registration starts from 15 Feb 2022 and ends on 15 March 2022 on www.retailbuzz.com.my

4. Do I win anything if I pre-register for WIRA CALTEX?

YES, the first 800 registrants will win cash prizes. Over RM2000 will be given away to the winners. Winners will be announced on 1st April 2022 on www.retailbuzz.com.my. Prizes will be sent directly to winners through the Retail Partners / Station Managers.

5. Are future staff eligible to participate in WIRA CALTEX?

All future station staff (fulltime and parttime) are eligible to register and participate in the WIRA CALTEX Campaign upon status verification by Retail Partners or Station Managers.

6. How do I play the WIRA CALTEX Campaign?

It’s really simple with these 3 steps.

  1. Scan the QR Code on the poster to go to the WIRA CALTEX Campaign section on the Retail Buzz Website. (or go to www.retailbuzz.com.my and click on the WIRA CALTEX banner on the home page)
  2. Key in your mobile number* (to confirm you are registered)
  3. Answer the simple questions shown on the screen**

Click on SUBMIT to get the confirmation that you have submitted your answers.

Notes:

*If you are not registered, you will be asked to register with a WhatsApp number

** New questions appear daily from Monday to Friday and are valid from 12:00 am (00:00) to 11:59 pm (23:59). There are no questions on Saturdays and Sundays.

7. What type of questions can I expect?

Questions will have multiple choice answers for you to select. They are SIMPLE and related to your work at the station and from the various promotions conducted by Chevron Malaysia Limited and its partners at stations nationwide.

For example, how much is the cashback for the current CNY Shopee Pay Cashback promo? (A) RM1 (B) RM100 (C) RM8

8. Where can I get the answers for the WIRA CALTEX questions?

You can read up from the Retail Buzz website (www.retailbuzz.com.my), the official Caltex website (www.caltex.com.my) and Caltex Malaysia’s social media pages, your training materials / checklists, or from any on-going promotion posters. You can also speak to your Retail Partner / Station Manager for guidance.

9. Can I answer the questions more than once in the same day?

No, each participant can only answer the questions and submit ONCE per day. Your ID is tagged to your mobile number. So if you are not sure of the answers, remember to find out the answer before submitting the answers.

10. Will I get notified when questions for the day are posted?

No, there will be no WhatsApp notification when questions are posted. Participants just need to go to the Retail Buzz website daily to view the questions and answer in the website before 11.59pm every day from Monday to Friday, starting 1st April 2022.

11. How do I ensure I don’t miss the questions of the day?

Set up a routine. For instance, every morning before you “minum kopi”, go to Retail Buzz and answer the questions before you drink your “kopi”.

12. If I can’t read English or Bahasa Malaysia very well, what should I do to participate in WIRA CALTEX?

If you are not fluent in English or Bahasa Malaysia, we suggest that you copy the text from the WIRA CALTEX pages and translate it using any translation application or website.
A sample of translation websites available are:- https://translate.google.com.my and https://www.bing.com/translator. It is also a good opportunity for you to increase your understanding of English and Bahasa Malaysia.

13. Can I share the answers with my friends?

No, you are not allowed to share the answers with your friends. Anyone caught cheating or sharing answers will be disqualified immediately for that quarter’s WIRA CALTEX Campaign.

14. Can I submit the answers on behalf of my colleague if the person is on leave?

No, each participant cannot submit for someone else. Participants that are on leave can go directly to the Retail Buzz website (www.retailbuzz.com.my) and click on the WIRA CALTEX banner on the home page. It will direct the person to the questions of the day. Anyone caught submitting answers on behalf of someone else will see both parties disqualified immediately for that quarter’s WIRA CALTEX Campaign.

15. Do all questions have the same number of points?

No, points given will differ as daily questions are randomly pulled out from the system. Points are only given to correct answers. Generally, a more difficult question will have higher points. This allows participants to gain additional points to extend their lead or win extra points to catch up with the leader in the campaign.

16. What are the prizes for the winners of WIRA CALTEX?

10 winners with the highest points will be selected each quarter to become the winners of WIRA CALTEX. Winners will receive the following:-

1st Prize (x1) - RM200 gift voucher, certificate and 1st prize badge, feature story in Caltex Retail Buzz

2nd Prize (x1) - RM150 gift voucher, certificate and top 10 prize badge

3rd Prize (x1) - RM100 gift voucher, certificate and top 10 prize badge

4th Prize (x1) - RM50 gift voucher, certificate and top 10 prize badge

5th Prize (x1) - RM30 gift voucher, certificate and top 10 prize badge

Consolation(x5) - RM20 gift voucher, certificate and top 10 prize badge

17. Can I win WIRA CALTEX more than once in a year?

Yes, you can become a winner for every quarter’s WIRA CALTEX Campaign. There is no limit in how many times you can win.