27 Nov 2024

Launch of Caltex Lubricants Incentive Program

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The Caltex Lubricants Incentive Program (LIP) is now LIVE on WIRA CALTEX. The incentive program begins for all eligible Caltex lubricant products beginning 1st December 2024, Sunday.

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LIP is separated to two parts:-

Part 1: Submission of Lubricants Sales Receipts
All eligible STATION STAFF will be required to submit clear images of the sales receipts with the receipt’s details on their mobile phone at WIRA CALTEX(www.wiracaltex.com).
Note: For STATION STAFF that are non-tech savvy, they should request their supervisors or colleagues to assist them

Part 2: Verification of Lubricants Sales Receipts

  • STATION OWNERS / INVESTORS and STATION MANAGEMENT will then log in at WIRA CALTEX (www.wiracaltex.com) to verify the receipts for the stations under their ownership or management.
  • STATION OWNERS / INVESTORS and STATION MANAGEMENT will view all pending verification sales receipts.
  • They can decide to VERIFY or REJECT the sales receipts submitted.


IMPORTANT:

  • The deadline for the submission and verification of all eligible sales receipts in the WIRA CALTEX system is the 7th day of each calendar month for the preceding month’s sales receipts. For illustration: - all sales receipts for the month of January have to be submitted and verified by the 7th of February. Sales receipts submitted and/or verified after the deadline for that month shall be deemed ineligible / expired for any incentive claims, unless approved by Chevron.
  • STATION OWNERS / INVESTORS and STATION MANAGEMENT from participating stations will be required to send via WhatsApp the image of Form A - Caltex Lubricants Monthly Sales Report (LIP_Form A_v1.0_EN.pdf) for their station by the 7th day of each calendar month for the preceding month’s sales to the official WIRA CALTEX Support Line number +6010-8441779. For illustration: - the Caltex Lubricants Sales Report for the month of January has to be submitted latest by the 7th of February.
  • Any amendments or removal of personnel or incentive claim submissions can be requested by the station using Form B - Amend Delete Authorization Form (LIP_Form B_v1.0_EN.pdf).

Kindly refer to the email from Retail Malaysia for additional information.

Click the links to access:-

WhatsApp Support (Messages Only) - Stations can contact the WIRA CALTEX Support Line based on the following operating hours/days:- 9am - 5pm, Monday to Friday, except weekends & public holidays for matters related to WIRA CALTEX.

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