27 Nov 2024

Launch of Caltex Lubricants Incentive Program

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The Caltex Lubricants Incentive Program (LIP) is now LIVE on WIRA CALTEX. The incentive program begins for all eligible Caltex lubricant products beginning 1st December 2024, Sunday.

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LIP is separated to two parts:-

Part 1: Submission of Lubricants Sales Receipts
All eligible STATION STAFF will be required to submit clear images of the sales receipts with the receipt’s details on their mobile phone at WIRA CALTEX(www.wiracaltex.com).
Note: For STATION STAFF that are non-tech savvy, they should request their supervisors or colleagues to assist them

Part 2: Verification of Lubricants Sales Receipts

  • STATION OWNERS / INVESTORS and STATION MANAGEMENT will then log in at WIRA CALTEX (www.wiracaltex.com) to verify the receipts for the stations under their ownership or management.
  • STATION OWNERS / INVESTORS and STATION MANAGEMENT will view all pending verification sales receipts.
  • They can decide to VERIFY or REJECT the sales receipts submitted.


IMPORTANT:

  • The deadline for the submission and verification of all eligible sales receipts in the WIRA CALTEX system is the 7th day of each calendar month for the preceding month’s sales receipts. For illustration: - all sales receipts for the month of January have to be submitted and verified by the 7th of February. Sales receipts submitted and/or verified after the deadline for that month shall be deemed ineligible / expired for any incentive claims, unless approved by Chevron.
  • STATION OWNERS / INVESTORS and STATION MANAGEMENT from participating stations will be required to send via WhatsApp the image of Form A - Caltex Lubricants Monthly Sales Report (LIP_Form A_v1.0_EN.pdf) for their station by the 7th day of each calendar month for the preceding month’s sales to the official WIRA CALTEX Support Line number +6010-8441779. For illustration: - the Caltex Lubricants Sales Report for the month of January has to be submitted latest by the 7th of February.
  • Any amendments or removal of personnel or incentive claim submissions can be requested by the station using Form B - Amend Delete Authorization Form (LIP_Form B_v1.0_EN.pdf).

Kindly refer to the email from Retail Malaysia for additional information.

Click the links to access:-


UPDATES 31 JANUARY 2025
Additional Incentives for 2025
We wish to also announce that there will be additional incentives for the Lubricants Incentive Program:
1. Quarterly Prize for Station Management:
The station with the highest total incentive processed for each quarter in 2025 will receive 2 sets of wireless earbuds for their Station Management. If there are no Station Management category staff, the prizes will go to the Station Owner/Investor.
2. Monthly Lucky Draw for Station Staff:
Each Station Staff who has at least one eligible sales receipt submitted and verified within the deadline for each month in 2025 will be eligible to participate in a monthly lucky draw to win 1 unit of a Caltex branded item. There will be one lucky winner per month and gifts selected will be decided by the Organiser.
The lucky draw will be conducted at the end of each quarter.

Below are some reminders to take note for stations and staff when participating in the Lubricants Incentive Program:-


For Station Staff:
1. All Station Staff are strongly encouraged to refer to the Submission Guide to understand and ensure the correct submission process and submission deadlines.


2. Station Staff should ensure the product and quantity is correct during submission. If a wrong product or quantity was submitted, seek assistance from your respective Station Management to reject the incorrect submission and resubmit again.


For Station Owners/Investors and Station Management:
1. All Station Owners/Investors and Station Management are strongly encouraged to refer to the Verification Guide to understand and ensure the correct verification process.


2. Station Owners/Investors and Station Management are required to:-
a)Verify all staff receipts in the system latest by the 7th of the month for all eligible receipts from the preceding month. Any pending receipts after the deadline will be considered ineligible. For illustration: - all sales receipts for the month of January have to be verified by the 7th of February.
b) Verify the receipts against physical receipts from the staff to ensure:-
(i) The receipt information, especially the product type and quantity is correct.
(ii) No duplicate submission of receipts by the same staff or a different staff


3. Complete the Monthly Sales Reports (Borang A) with the sales figures based on your station’s total lubricant sales for the month based on your POS system report. All reports must be sent via WhatsApp to the Wira Caltex Support Line by the 7th of each month for the preceding month’s sales. If no sales report is received, the station’s reports will be considered ineligible. For illustration: - the Caltex Lubricants Sales Report for the month of January has to be submitted by the 7th of February.


WhatsApp Support (Messages Only) - Stations can contact the WIRA CALTEX Support Line based on the following operating hours/days:- 9am - 5pm, Monday to Friday, except weekends & public holidays for matters related to WIRA CALTEX.

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