29 Sep 2025
E-Invoicing Workshop: Sutera Matra Strengthens Retail Partners
10 & 16 July 2025, Sungai Petani & Ayer Keroh - Sutera Matra Sdn Bhd took a proactive step in supporting Caltex Retail Partners by organizing two E-Invoicing Workshops to prepare station owners and third-party collaborators for Malaysia’s upcoming E-Invoicing rollout.
Each workshop, held at Sungai Petani and Ames Hotel, Ayer Keroh, ran from 10:00 am to 2:00 pm and offered a balance of device setup, hands-on practice, and guided exercises. Retail Partners worked directly with laptops and station Gmail accounts, gaining practical familiarity with submission requirements.
What the Workshops Covered
- Transition Timeline – Manual submissions required in July–August, with automated processes starting in September.
- Customer Transactions – How to generate QR codes for walk-in customers using Google Forms.
- Official Tools – Completing the E-Invoicing Submission V2 Excel template.
- Data Alignment – Using NAMOS monthly reports to ensure accuracy.
A Q&A session with a paid consultant further addressed operational questions, offering clarity on compliance challenges.
Positive Feedback from Retail Partners Participants welcomed the practical format, noting that the training provided both clear instructions and confidence to implement the system effectively. Supporting materials, including templates and QR code samples, were also shared to aid daily operations.
Why This Matters for Station Owners These workshops highlight Sutera Matra’s commitment to helping Caltex partners adapt smoothly to regulatory changes. By preparing early, station owners not only ensure compliance but also strengthen operational efficiency and customer trust.
As Malaysia moves toward digital transformation, initiatives like these signal a forward-looking and resilient Caltex network—one that is ready to embrace change together.
(Video) Sutera Matra E-Invoicing Workshop
