A Personal Note From The Country Chairman
We are operating in unprecedented times with the economic, social and political impact of Covid-19 globally. Closer to home, in Malaysia, we are experiencing a surge in case numbers that have exacerbated the challenging business environment that we are operating in...

The Road Ahead For Fuel And Convenience Stores
The c-store industry has adapted to many disruptive changes in the last few years, ranging from creating new experiential stores for customers and most recently, the COVID-19 pandemic. As with any retail sector, c-stores need to adapt to consumers’ evolving needs and prioritize their strategies to appeal to these new preferences...
All Good Things End With Caltex
William Edwards Deming an American engineer, statistician, professor, author, lecturer, and management consultant once said, "Profit in business comes from repeat customers, customers that boast about your project or service, and that bring friends with them". That statement rings true in our industry especially when customers fuel at least once or twice a week and we aspire to retain them...